Webcurl recognises that public sector organisations are always seeking new ways to digitise and automate manual processes to reduce costs and increase productivity.
Webcurl Self-Serve, our in-house advanced web form solution, aims to bridge the gap between your organisation and its citizens. Self-Serve empowers organisations to create bespoke complex forms, allowing users to submit requests that feed directly into your back-office systems, such as case management.
With Webcurl Self-Serve, citizens can conveniently engage with your organisation via intuitive web forms that can facilitate a wide range of services, including:
- Road Management, potholes, street lightening
- Social Care
- Fostering and Adoption services
Key Features
- Full integration with your business systems
- Single annual cost for unlimited use and users
- Flexible hosting - Azure, AWS, on-premise
- Intuitive low-code design builder
- Customisable to fit your business's unique brand guidelines
Five Benefits of Using Webcurl Self-Serve
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Guide your citizens towards more cost-effective communication channels: Reduce the burden of direct telephone calls & minimise customer service waiting times by empowering citizens with an intuitive step-by-step advanced web form solution.
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Increase your organisation's productivity: Unlock your organisation's full potential with unmatched efficiency. Streamline interactions between citizens and your organisation while accelerating case management and customer service processing.
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Empower your workforce to focus on the bigger picture: Funnel customers down online customer service channels & empower staff to focus on more complex tasks.
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Provide an improved customer experience: Offer customers the freedom and flexibility to submit service requests or enquiries at their convenience, 24/7.
- Create a solution that aligns with your brand: Effortlessly customise screens, displays and forms and create a solution that aligns with your brand.
Are you interested in Webcurl Self-Serve for your organisation?
Since 2008, Webcurl has supported many public sector organisations on their digital transformation journey.
If you have any questions about Webcurl Self-Serve or the other digital tools and services that make up our complete digital experience platform, get in touch and elevate your digital journey to the next level.