Why Webcurl Self-Serve?
Webcurl Self-Serve is a web form solution designed to bridge the gap between your organisation & its stakeholders. Create bespoke forms that allow users to submit requests that feed directly into your back-office system & automatically generate cases. With Webcurl Self-Serve, stakeholders can conveniently engage with your organisation via user-friendly web forms for a wide array of services including road management, street cleaning requests & more. Streamline online services & case management processes with our web form solution. Some of the key features of Webcurl Self-Serve include:
- One low annual cost for unlimited use
- Flexible hosting - you’re not limited to using the Azure Cloud
- Intuitive drag & drop builder
- Fully scalable
- Personalise to brand guidelines
- Integrate with market-leading software
Testimonials
See what our clients have to say
"Collaborating with Webcurl and LocalGov Drupal allowed us to design, build, and develop our Council website and four micro-sites at the cost equivalent of two in-house developers over two years."
Hannah Brunt
Former Project Transformation Manager
"Webcurl understand the needs of Milton Keynes City Council. I think the rapport and the relationship we have with the team has played an integral part in Milton Keynes's digital success"
Tina Surti
Digital Communications Manager
“Since the successful launch of the first Secure Areas Module with Webcurl, we have now developed two additional areas for schools with even greater levels of security”
Tina Surti
Digital Communications Manager
“From our perspective it involved very little effort. In the end, the go-live was anticlimactic. It exceeded our expectations.”
Ross Morley
Digital Designer for Customer Solutions
“I would definitely recommend Webcurl and the system – in fact, I already have! Another EBP from a neighbouring London borough will be coming to take a look at it in the new year.”
Chloe Dalton
Interim Manager – Preparation for work team
“We were very impressed with Webcurl. The team were very responsive… and very professional and on the case.”
David Burgess
Senior Manager
"I wanted to take a moment to thank the Webcurl team for their work on improving our website's accessibility. The improvements have taken our Silktide accessibility ranking from 201st to 26th. Great work!"
Former Head of Digital
“There was a module in LocalGov Drupal which was out-of-the-box and when not developed didn’t quite fit. Working with Webcurl we were able to bring that to what we needed it to be.”
Lizzi Cox
Senior Digital Services Officer
"We appreciate how responsive the Webcurl team have been and that they are always on hand to help and solve tasks quickly."
Lizzi Cox
Senior Digital Services Officer
Benefits of Webcurl Self-Serve for the public sector
Discover the benefits of Webcurl Self-Serve & how it can take your organisation's self-service case management to the next level
Add functionality with integration
Enhance the utility & functionality of your stakeholder interaction web forms with a variety of integrations to market-leading software
Reduce inbound calls & waiting times
Reduce the pressure of inbound telephone calls & minimise customer service waiting times with automated case management workflows
Streamline stakeholder interactions
Streamline stakeholder-to-organisation interactions, and accelerate case management & customer service processes, allowing your staff to focus on more complex tasks
Provide 24/7 service access
Offer your stakeholders the freedom & flexibility to submit support requests or enquiries at their convenience, 24/7
Customise to your preferences
Effortlessly customise screens, displays & forms that align with your organisation's unique brand guidelines
Scale to your needs
Develop a solution that can evolve alongside your organisation as your needs, budget & digital goals adapt over time
Our services
We offer a complete end-to-end service package, tailored to meet our clients' unique digital needs & goals. Explore our diverse range of services relating to Webcurl Self-Serve for the public sector
Webcurl Self-Serve Consultancy
Our team of experienced professionals will conduct a thorough evaluation of your current situation & goals, allowing us to devise tailored recommendations on how Webcurl Self-Serve can help elevate your organisation to the next level. Our aim is to help our clients streamline case management processes & enhance stakeholder satisfaction via a multi-channel service experience
Webcurl Self-Serve Design
Our design team can help your organisation create consistent, user-friendly web forms for the services your stakeholders require, designing a solution that incorporates your organisation's brand guidelines. The result? A customer journey webform solution that meets your digital needs & goals
Webcurl Self-Serve Development
Our team of experienced professionals will conduct a thorough evaluation of your current situation & goals, allowing us to devise tailored recommendations on how Webcurl Self-Serve can help elevate your business to the next level. Our aim is to help our clients streamline case management processes & enhance stakeholder satisfaction via a multi-channel service experience
Webcurl Self-Serve Support
Our unique support approach surpasses traditional help desks. Equipping users with technical support, system reviews & knowledge workshops for optimised usage. Webcurl are on hand to support you from our dedicated help desk via telephone, e-mail & online portal during the hours of 9.00 am to 5.00 pm UK time
Let's have a chat
Since 2008 Webcurl have been on hand with expert advice, development and support for our clients to enhance their digital transformation goals.
To find out how Webcurl can help you fill in our contact form and one of our digital experts will be in touch as soon as we can.